introduction to marco polo property management

The Marco Polo Collection property management program

You and your family, friends and guests have to be able to fully enjoy your vacation property in Puerto Rico. Leave it to us to take care of the day to day business of your rental property. We help you to gain extra income of your holiday property. Leave all the details of marketing the property, selling and negotiating with future guests to us. Our dedicated staff has experience in guest services, and we are used to attend our guest’s special requests so you do not have to worry about it.

• Guest Assistance – Our local property managers are professionally trained to assist the guests in every possible manner and handle check in/check out to ensure that they have a hospitable welcome and an enjoyable stay in your rental home.
• Maintenance and Cleaning – We make sure that your property is professionally cleaned before and after any vacation stay. This way the property always stays in shape to receive guests. We assist you in setting up the property into a Vacation Rental Home.
• Crisis Management – We are your local problem solver which means that in any case of a situation we make sure that the issue is resolved immediately and the property is restored to its former status. This applies to situations that may come up with guest, with the property itself or with third parties such as building administrators or neighbors.